Getting in Touch with CRD


General Information

The Civil Rights Department is open Monday through Friday from 8 am to 5 pm except on these state holidays.

If you need assistance to CRD information, either for a disability or for a translation into another language, you can call, email or visit CRD offices.

  • Call our Communication Center at 800-884-1684 (voice), 800-700-2320 (TTY) or California’s Relay Service at 711
  • Email contact.center@dfeh.ca.gov and we will respond with 3-5 business days.
  • Email accommodations@dfeh.ca.gov or call 844-541-2877 for disability accommodations.
  • Send all correspondence and mail to CRD headquarters:
    • 2218 Kausen Drive, Suite 100
      Elk Grove, CA 95758
  • Statewide office locations

Complaint or Mediation Status

To check the status of your pending complaint, get in touch directly with the investigator assigned to your case. Mediation correspondence should be sent directly to your assigned mediator. Please use CCRS, the e-mail address, or the office address that the assigned employee provided to you. Be sure to include your assigned CRD Inquiry number on all correspondence.

If you have lost the information you received from your investigator or mediator, or need other help regarding a specific complaint, please contact us.

Media Requests, Job Inquires, & Comments

  • Media requests go to our communications team at 916-478-7248 or publicaffairs@dfeh.ca.gov. Please provide a summary of your request and your deadline so they may respond as quickly as possible.
  • Employment queries go through the CRD human resources office. Available vacancies are posted on our Work for CRD page.
  • Comments about CRD’s performance can be made using our Comment form (PDF). You may also mail written comments or suggestions to the CRD Quality Assurance Manager at:

    2218 Kausen Drive, Suite 100
    Elk Grove, CA 95758

Stay Informed

You can follow the latest information from CRD by subscribing to our online alerts and/or following us on social media.

You can also participate in one of the department’s Employment Round Tables. Those are held periodically throughout the state to focus on programs and strategies to reduce discrimination and promote equal opportunity.

Click here for our schedule of upcoming Round Tables and registration forms.

Accessibility Information

CRD provides assistance to anyone who needs help accessing and understanding our information. Please contact us to arrange an accommodation if you have a disability or need translation into your native language.


Communication Center: 800-884-1684 (voice), 800-700-2320 (TTY) or
California's Relay Service at 711 | contact.center@dfeh.ca.gov