Policies and Procedures
The following DFEH Directives, which have been superseded by the Department's procedural regulations (see Cal. Code Regs., tit. 2, §§ 10000-10066), have been rescinded, effective October 7, 2011:
100, 200, 201, 202, 203, 204, 205, 206, 208, 209, 210, 211, 212, 213, 214, 217, 218, 219, 220, 221, 222, 223, 226, 227, 228, 229, 232, 233, 234, 309, 313, 400, 401, 701, 800, 801, 900.
The remaining directives are under review and will be revised.
Viewing enforcement directives requires Adobe Acrobat Reader™.
| Number | Revision Date | Title | Chapter | Link |
|---|---|---|---|---|
| 101 | 10/1/1998 | Distribution of Manuals and Reference Materials | General Information | View Directive |
| 102 | 10/1/1998 | Delegation of Authority | General Information | View Directive |
| 103 | 10/1/1998 | DFEH Identification Cards | General Information | View Directive |
| 104 | 4/4/2006 | Conflict of Interest in Case Processing | General Information | View Directive |
| 105 | 9/26/2011 | Attorney Referral Services | General Information | View Directive |
| 106 | 10/1/1998 | Guidelines on Attorney Visits to District Office | General Information | View Directive |
| 107 | 10/1/1998 | Legal Opinions | General Information | View Directive |
| 108 | 5/26/2006 | Non-English Translator | General Information | View Directive View Attachment - State Personnel Board Language Identification Guide (Attachment 2) |
| 109 | 4/16/2004 | Department Accommodation for Hearing, Speech and Vision Impaired Complainants and Others Needing Reasonable Accommodation to Obtain Access to Department Services | General Information | View Directive View Attachment - Interpreter/Translator Confidentiality Agreement (Attachment 2) View Attachment - Management Memo (Attachment 3) |
| 110 | 12/1/2000 | Internet and Electronic Mail (E-mail) Usage | General Information | View Directive View Attachment - Policy Statement (Attachment 1) View Attachment - Policy Statement (Attachment 1, Exhibit) View Attachment - Employee Acknowledgement Form (Attachment 2) |
| 207 | 8/8/2007 | Acceptance of Complaints Involving Co-Respondents or Parties Other than the Primary Respondent | Intake | View Directive |
| 215 | 10/1/1998 | Complaints Alleging Gender Discrimination in the Form of Pay Inequities | Intake | View Directive |
| 216 | 10/1/1998 | Referral of Equal Pay Cases Between the Department of Fair Employment and Housing and the Division of Labor Standards Enforcement | Intake | View Directive |
| 224 | 8/8/2007 | Complaints of Unlawful Pre-Employment Inquiries | Intake | View Directive |
| 225 | 8/8/2007 | Complaints on Discriminatory Employment Newspaper Advertisements | Intake | View Directive |
| 230 | 10/1/1998 | Complaints Registered Outside the Office Where Filed | Intake | View Directive |
| 231 | 10/1/1998 | Transfer of Cases Between Offices for Investigation | Intake | View Directive View Attachment - Transfer of Cases Between Offices for Investigation (Memo) |
| 235 | 10/1/1998 | Emergency Relief for Complaints in Employment Cases | Intake | View Directive |
| 236 | 4/19/2005 | U.S. Immigration Reform and Control Act | Intake | View Directive |
| 300 | 11/3/2006 | Quality Control of Investigations | Investigation | View Directive |
| 301 | 10/1/1998 | Maintenance of Case Files | Investigation | View Directive |
| 302 | 10/1/1998 | Receipt of Confidential Information | Investigation | View Directive |
| 303 | 10/1/1998 | Mandatory Use of Case Logs | Investigation | View Directive |
| 304 | 10/1/1998 | Investigative Work Plans | Investigation | View Directive |
| 305 | 10/1/1998 | Corporate and Business Status Checks | Investigation | View Directive |
| 306 | 10/1/1998 | Bankruptcy | Investigation | View Directive |
| 307 | 10/1/1998 | Obtaining Information from the Employment Development Department (EDD) | Investigation | View Directive View Attachment - Directive 307 - Obtaining Information from the Employment Development Department |
| 308 | 10/1/1998 | Named Respondent Expires Before Case Processing is Completed | Investigation | View Directive |
| 310 | 10/1/1998 | Case Conferences | Investigation | View Directive |
| 311 | 10/1/1998 | Referral of Case Files to Legal | Investigation | View Directive |
| 312 | 10/1/1998 | Progress Memos | Investigation | View Directive |
| 314 | 10/1/1998 | Thirty-Day Inquiry Letters | Investigation | View Directive |
| 315 | 11/13/2002 | Automated Case Diary System | Investigation | View Directive |
| 316 | 10/1/1998 | Accessing Information from the Department of Motor Vehicles | Investigation | View Directive |
| 317 | 5/6/2010 | Obtaining U-Visas in Investigated Cases | Investigation | View Directive |
| 402 | 10/1/1998 | Reporting of Settlement Benefits | Settlement | View Directive |
| 403 | 10/1/1998 | Monitoring of Settlement Agreements | Settlement | View Directive |
| 404 | 10/1/1998 | Settlement Money | Settlement | View Directive |
| 500 | 5/26/2006 | Case Closing Categories and Procedures | Closure | View Directive |
| 501 | 11/1/2000 | Changing a Closing Category or Reopening a Case | Closure | View Directive View Attachment - Directive 501 – Changing a Closing Category or Reopening a Case View Attachment - Sample 1 View Attachment - Sample 2 |
| 600 | 11/9/2007 | Disclosure of Information from DFEH | Disclosure | View Directive View Attachment - 600 Attachment 1 |
| 601 | 4/16/2004 | Responding to External Requests for Case-Related or Computer-Generated Information | Disclosure | View Directive |
| 602 | 2/3/2006 | Photocopy Fees | Disclosure | View Directive |
| 603 | 2/3/2006 | Response to Third-Party Subpoenas | Disclosure | View Directive |
| 700 | 4/16/2004 | Media Contacts | Outreach And Education | View Directive |


