Policies and Procedures

The following DFEH Directives, which have been superseded by the Department's procedural regulations (see Cal. Code Regs., tit. 2, §§ 10000-10066), have been rescinded, effective October 7, 2011: 

100, 200, 201, 202, 203, 204, 205, 206, 208, 209, 210, 211, 212, 213, 214, 217, 218, 219, 220, 221, 222, 223, 226, 227, 228, 229, 232, 233, 234, 309, 313, 400, 401, 701, 800, 801, 900.  

The remaining directives are under review and will be revised.

 Viewing enforcement directives requires Adobe Acrobat Reader™.



NumberRevision DateTitleChapterLink
101 10/1/1998 Distribution of Manuals and Reference Materials General Information View Directive
102 10/1/1998 Delegation of Authority General Information View Directive
103 10/1/1998 DFEH Identification Cards General Information View Directive
104 4/4/2006 Conflict of Interest in Case Processing General Information View Directive
105 9/26/2011 Attorney Referral Services General Information View Directive 
106 10/1/1998 Guidelines on Attorney Visits to District Office General Information View Directive
107 10/1/1998 Legal Opinions General Information View Directive
108 5/26/2006 Non-English Translator General Information View Directive
View Attachment - State Personnel Board Language Identification Guide (Attachment 2)
109 4/16/2004 Department Accommodation for Hearing, Speech and Vision Impaired Complainants and Others Needing Reasonable Accommodation to Obtain Access to Department ServicesGeneral Information View Directive
View Attachment - Interpreter/Translator Confidentiality Agreement (Attachment 2)
View Attachment - Management Memo (Attachment 3)
110 12/1/2000 Internet and Electronic Mail (E-mail) Usage General Information View Directive
View Attachment - Policy Statement (Attachment 1)
View Attachment - Policy Statement (Attachment 1, Exhibit)
View Attachment - Employee Acknowledgement Form (Attachment 2)
1117/29/2014Issue for Review, Approval, Direction, or Advice by the Chief Counsel
General InformationView Directive
207 8/8/2007 Acceptance of Complaints Involving Co-Respondents or Parties Other than the Primary Respondent Intake View Directive
215 10/1/1998 Complaints Alleging Gender Discrimination in the Form of Pay Inequities Intake View Directive
216 10/1/1998 Referral of Equal Pay Cases Between the Department of Fair Employment and Housing and the Division of Labor Standards Enforcement Intake View Directive
224 8/8/2007 Complaints of Unlawful Pre-Employment Inquiries Intake View Directive
225 8/8/2007 Complaints on Discriminatory Employment Newspaper Advertisements Intake View Directive
230 10/1/1998 Complaints Registered Outside the Office Where Filed Intake View Directive
231 10/1/1998 Transfer of Cases Between Offices for Investigation Intake View Directive
View Attachment - Transfer of Cases Between Offices for Investigation (Memo)
235 10/1/1998 Emergency Relief for Complaints in Employment Cases Intake View Directive
236 4/19/2005 U.S. Immigration Reform and Control Act Intake View Directive
300 11/3/2006 Quality Control of Investigations Investigation View Directive
301 10/1/1998 Maintenance of Case Files Investigation View Directive
302 10/1/1998 Receipt of Confidential Information Investigation View Directive
303 10/1/1998 Mandatory Use of Case Logs Investigation View Directive
304 10/1/1998 Investigative Work Plans Investigation View Directive
305 10/1/1998 Corporate and Business Status Checks Investigation View Directive
306 10/1/1998 Bankruptcy Investigation View Directive
307 10/1/1998 Obtaining Information from the Employment Development Department (EDD) Investigation View Directive
View Attachment - Directive 307 - Obtaining Information from the Employment Development Department
308 10/1/1998 Named Respondent Expires Before Case Processing is Completed Investigation View Directive
310 10/1/1998 Case Conferences Investigation View Directive
311 10/1/1998 Referral of Case Files to Legal Investigation View Directive
312 10/1/1998 Progress Memos Investigation View Directive
314 10/1/1998 Thirty-Day Inquiry Letters Investigation View Directive
315 11/13/2002 Automated Case Diary System Investigation View Directive
316 10/1/1998 Accessing Information from the Department of Motor Vehicles Investigation View Directive
317 5/6/2010 Obtaining U-Visas in Investigated Cases Investigation View Directive
402 10/1/1998 Reporting of Settlement Benefits Settlement View Directive
403 10/1/1998 Monitoring of Settlement Agreements Settlement View Directive
404 10/1/1998 Settlement Money Settlement View Directive
500 5/26/2006 Case Closing Categories and Procedures Closure View Directive
501 11/1/2000 Changing a Closing Category or Reopening a Case Closure View Directive
View Attachment - Directive 501 – Changing a Closing Category or Reopening a Case
View Attachment - Sample 1
View Attachment - Sample 2
600 11/9/2007 Disclosure of Information from DFEH Disclosure View Directive
View Attachment - 600 Attachment 1
601 4/16/2004 Responding to External Requests for Case-Related or Computer-Generated Information Disclosure View Directive
602 2/3/2006 Photocopy Fees Disclosure View Directive
603 2/3/2006 Response to Third-Party Subpoenas Disclosure View Directive
700 4/16/2004 Media Contacts Outreach And Education View Directive