Información en Español

Contact Us

 The Department's office hours are Monday through Friday from 8:00am to 5:00pm. View the 2014 holidays when offices are closed.

FOR GENERAL INFORMATION

  • Phone: (800) 884-1684
  • Email contact.center@dfeh.ca.gov. A representative will respond to your email within two business days.
  • For persons with a hearing impairment, use the Videophone at (916) 226-5285 or TDD at (800) 700-2320.

TO FILE A COMPLAINT

  • Use the Department's online system to file immediately.
  • Call the Communication Center at (800) 884-1684.  If you have a visual impairment, please call 800-884-1684, use the Videophone at (916) 226-5285 or TDD at (800) 700-2320.
  • Request the appropriate complaint form to print and return. Allow additional time for mail and processing.

FOR TECHNICAL ASSISTANCE USING HOUDINI         

  • Email support@dfeh.ca.gov. You will receive a response within two business days.
  • Call Technical Support at (916) 585-7575.  If you have a visual impairment, please call (800) 884-1684, use the Videophone at (916) 226-5285 or TDD at (800) 700-2320 and ask for the Support with the online system.
  • Review FAQ or obtain instant answers.

MAILING ADDRESS AND OFFICE LOCATIONS

All correspondence should be mailed to the following address EXCEPT Mediation Division Correspondence. PLEASE SEND ALL MEDIATION DIVISION CORRESPONDENCE DIRECTLY TO YOUR ASSIGNED MEDIATOR.  Please use the e-mail or office address that your mediator gave you. Be sure to include your assigned DFEH Inquiry Number on all correspondence.  

Department of Fair Employment and Housing
2218 Kausen Drive, Suite 100
Elk Grove, CA 95758
(916) 478-7251

PLEASE SEND ALL MEDIATION DIVISION CORRESPONDENCE DIRECTLY TO YOUR ASSIGNED MEDIATOR.  Please use the e-mail or office address that your mediator gave you. 

Find the DFEH Office locations.

COMMENTS OR SUGGESTIONS

Pursuant to Government Code Section 8331, the Citizen Complaint Act of 1997, please complete and return the Comment Form to share your comments about our performance. You may also mail your written comments to:

Quality Assurance Manager
Department of Fair Employment & Housing
2218 Kausen Drive, Suite 100
Elk Grove, CA 95758

If you have a question or concern about a currently pending investigation, you should contact the investigator assigned to your case or the district administrator that manages the office in which your case is being investigated.

MEDIA INQUIRIES

If you are a member of the media (i.e., reporter, editor, staff writer, etc.) and have an inquiry, please send an email to our communications team at publicaffairs@dfeh.ca.gov .  Please provide a summary of your request and your deadline so they may respond as quickly as possible.  THE FOREGOING EMAIL ADDRESS IS FOR MEDIA INQUIRIES ONLY.   If you wish to file a complaint or contact the Department for any other reason, please send an e-mail to contact.center@dfeh.ca.gov

 

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